Contact us
Customer Service
You can contact our customer service department for water related questions (business days from 8.00 AM until 5.00 PM) or to report a malfunction (available 24 hours) via:
Social media
We are happy to answer your questions via Facebook Chat during working days from 8 am to 5 pm. We aim to respond to your message within 24 hours.
Contact form
You can send your question or complaint via the Dutch contact form below.
Adjusted Customer Service Opening Hours
- November 25, 2025: 08:00 AM – 4:00 PM
- December 5, 2025: 08:00 AM – 4:00 PM
- December 11, 2025: 10:00 AM – 5:00 PM
- December 16, 2025: 08:00 AM – 3:00 PM
- December 24, 2025: 08:00 AM – 4:00 PM
- December 25–26, 2025: Closed
- December 31, 2025: 08:00 AM – 4:00 PM
- January 1–2, 2026: Closed
- January 6, 2026: 08:00 AM – 3:00 PM